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User Posts: Deidre Richardson
Galaxy S8 details silenced by Samsung

Galaxy S8 details silenced by Samsung

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Galaxy S8 details are few and far between right now, considering that Samsung's Galaxy Note 7 has been recalled now for the second time and consumers are being forced to either 1) ...

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Verizon LG V20 deal brings second phone for $1

Verizon LG V20 deal brings second phone for $1

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Verizon is at the center of some juicy deals these days -- if you're considering Best Buy as your retail store with which to enter into installment plans. The Moto Z will come ...

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Order Verizon Galaxy S7 and get $150 gift card

Order Verizon Galaxy S7 and get $150 gift card

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The Galaxy S7 and Galaxy S7 edge are the two best smartphones of the year in terms of their mass appeal, so it only makes sense for retailers like Best Buy to encourage users to ...

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Verizon Moto Z deal gives away free projector

Verizon Moto Z deal gives away free projector

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The MotoMods are the real secret behind Motorola's new Moto Z release, since the MotoMods give an aura of expandability and extension that make "modular" phones so popular. Well, ...

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LG G5 Nougat update scheduled for mid-November

LG G5 Nougat update scheduled for mid-November

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The LG G5 Nougat update is one that we're sure G5 owners are interested in; whenever Google unveils the next-generation Android OS update, Android users want to know when they're ...

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Pixel phones from Google Store sold out

Pixel phones from Google Store sold out

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The Pixel phones are a hot topic in the smartphone world considering that the company whose name is branded on them, Google, is at the heart of these new devices. The Google ...

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T-Mobile LG V20 pre-orders open, price $769

T-Mobile LG V20 pre-orders open, price $769

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The LG V20 was announced last month and, with so much time between the announcement and now, you'd think better of LG to wait this long. Well, LG has waited, but customers are ...

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Samsung Chromebook Pro brings touchscreen and PEN

Samsung Chromebook Pro brings touchscreen and PEN

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The Samsung Chromebook 3 has a nice design, spill-resistant keyboard, a microSD card slot, headphone jack, and other specs that make it a great buy (Amazon offers it for $212 with ...

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Google Pixel promo separates the pose and photo

Google Pixel promo separates the pose and photo

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The Google Pixel phones are soon to arrive by month's end for many customers in the US, and they seem to be having their share of success. Word has it that the Google Pixel phones ...

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Telstra customers get Pixel phones a week early

Telstra customers get Pixel phones a week early

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Google's Pixel phones have just been announced a few weeks ago, but Google's latest gadgets won't be delivered or arrive to most residences until month's end. In Australia, ...

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Browsing All Comments By: Deidre Richardson
  1. Reply
    Deidre Richardson December 2, 2016 at 2:20 pm

    Stephanie, you may have a faulty battery. I’ve had a similar experience after ordering a Samsung Galaxy Note Edge some months ago. The removable battery was doing a looping effect when it reached 15%. I found out it was due to the battery; had the battery replaced and the problem went away. I’d say that the battery is the issue; get a replacement.

    Hope this helps.

  2. Reply
    Deidre Richardson September 23, 2016 at 10:41 pm

    It’s likely the case that it’s bad for the battery. The connector portion at the bottom is necessary in order to have the battery go inside the phone. With the connector piece broken, you’ll be unable to use it. Yeah, you’ll need to buy a new battery.

    This is the downside to LG’s convoluted implementation of the removable battery. I think the old way of removing the battery was easier and had fewer headaches as a result.

  3. Reply
    Deidre Richardson June 7, 2016 at 12:52 am

    Dalton,

    Just had another thought. I’ve been inspecting my own LG G5 and there are hinges at the top of the phone display in the phone that can be jammed with the constant sliding motion. Those may also be responsible for your issue too. So, as I said previously, if you get a new battery and there’s no change in the result, I’d say the hinges within the display (at the top inside your phone) are to blame. I’d say you’ll need repair if the hinges are jammed.

    Again, I’m sorry you’re having this problem and hope yours gets resolved. I appreciate you writing in because we want to help consumers who’re having these kinds of problems. The more we know, the more we can help.

    Let us know what else we can do to serve you.

  4. Reply
    Deidre Richardson June 7, 2016 at 12:47 am

    Dalton,

    I’ve heard that this problem could exist with the LG G5 and your response is confirmation that this does happen.

    A few things could be at play: 1)it could be the case that the module slots for the battery are not locking the battery in tightly enough. This doesn’t seem to be your problem, though, since the battery’s not falling out of the device or coming apart from the modular portion.

    It seems to me that this is a case of wear and tear, that the battery ends are experiencing signs of use that are causing the battery to not “lock” into place and click when you slide it into the phone. The modular portion works fine, you said, so the only thing that could be causing this type of problem is the battery.

    My suggestion to you is to get a battery replacement and see if that helps. The two pieces at the bottom of the battery have to lock into the modular portion in order for the battery to work…by a process of elimination, the modular piece is fine so it has to be the battery. Remember how you have to pry the battery from the modular portion before you attach a new one? if the prongs on the battery bottom are sliding or won’t lock anymore, then the battery won’t slide up when you insert it with the modular portion back into the device.

    The battery prongs may be the issue, since the bottom of the battery consists of two tiny pieces that can break in the process of removing and sliding the battery back into the phone. So, it’s best to purchase a new battery since the modular portion is working, as you’ve said.

    I’d get it checked out with a store representative or someone who’s good at phone repair. If they’ve used a G5 or had to repair one, they’ll know what to look for. But first, before doing that, I’d buy a new battery and test it to see if it’s that. Since you’ve not had any other problems (and the device and battery were fine at first), I’d say your problem is a result of normal wear and tear and the implementation and design issues with this handset.

    I wish you the best of luck and hope that I’ve been able to help you in some way. Please feel free to visit again and share your experience with a new battery. If the battery is the issue though, I encourage you to slide the battery into the phone softly from now on so that you can save a few dollars on batteries.

  5. Reply
    Deidre Richardson April 28, 2016 at 9:04 pm

    Curt, you’re right. It’s quite an inconvenience. It took a lot of work just to pull it apart and detach it from the modular portion just to write the how-to on it. At this point, I see the ease of removable batteries in the V10 and the G4 as having greater appeal to LG’s fan base than the new G5. The G5 has a better build quality, in my opinion, but if removable batteries are such a big deal, then I’d recommend one of LG’s 2015 smartphones instead.

  6. Reply
    Deidre Richardson August 31, 2015 at 12:21 am

    It’s interesting that you would call me an idiot…dispute it all you like, but it doesn’t change the facts.

    Samsung provides instruction and warning against it in its manual, relieving the company of any responsibility toward it. In the end, user negligence will be to blame.

    You may disagree with my stance, and you may wish it were different, but Samsung’s own Note 5 user manual has spoken. In the end, it doesn’t matter how much you pay for a smartphone, negligence is still negligence. You don’t get to forfeit your responsibility over a device for a few hundred bucks. If that’s your belief, fine…but I can tell you that you’d be given the same label you’re giving me in most tech-savvy circles.