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User Posts: Deidre Richardson
OnePlus 4 to continue AMOLED display use

OnePlus 4 to continue AMOLED display use

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OnePlus has utilized an AMOLED display in the OnePlus 3, a decision that goes against the company's used of washed-out LCD panels in the OnePlus 1 and OnePlus 2. The reason behind ...

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Best Buy Moto Z brings $250 gift card

Best Buy Moto Z brings $250 gift card

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Best Buy Moto Z customers are some of the most fortunate when it comes to the release of Motorola's latest device that takes a "modular" path with the LG G5. The Best Buy Moto Z ...

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Blue Coral Galaxy S7 edge headed to Verizon, world

Blue Coral Galaxy S7 edge headed to Verizon, world

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After doing its best to repair the Galaxy Note 7 for the worldwide market, Samsung has had to concede that the Galaxy Note 7, the most perfect high-end smartphone in smartphone ...

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Galaxy Note 7 scratch test revisited

Galaxy Note 7 scratch test revisited

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The Galaxy Note 7 has been unfairly, unjustly treated. I'm sure you're aware of the Galaxy Note 7 so-called "explosions" these days that the media continues to propagate as fact ...

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Snapdragon 830 ships to India for testing

Snapdragon 830 ships to India for testing

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We've said some days ago that Samsung has been chosen to manufacture Qualcomm's upcoming quad-core Snapdragon 830 SoC (system-on-a-chip, processor), but prior to now, we'd only ...

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Samsung files dual camera trademark applications

Samsung files dual camera trademark applications

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Samsung's Galaxy S8 unveil is only four months away now at Mobile World Congress 2017, so you can bet that the Korean giant is on the case to prepare the arrival of what will be ...

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Unlocked Moto Z on sale for $700

Unlocked Moto Z on sale for $700

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The Moto Z was announced this summer but was a Verizon exclusive for some time. October is here, and, finally, after what has been a long wait, the unlocked Moto Z is now ...

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Google Hangouts to become optional download

Google Hangouts to become optional download

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Google Hangouts has been a pre-installed Google app on Android smartphones for so long now, but with the introduction of Google Duo, Google's new video chatting app that is still ...

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Nexus brand officially dead, Google declares

Nexus brand officially dead, Google declares

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Google is proudly proclaiming that its new Google Pixel and Google Pixel XL are "Made by Google," despite the fact that HTC has assembled the phones themselves, but Google is ...

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Verizon Google Pixel unboxing shows new phones

Verizon Google Pixel unboxing shows new phones

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Google's Google Pixel phones in the US are a Verizon exclusive, as the company pointed out in its announcement. The exclusive leads to questions concerning the phones, such as ...

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Browsing All Comments By: Deidre Richardson
  1. Reply
    Deidre Richardson December 2, 2016 at 2:20 pm

    Stephanie, you may have a faulty battery. I’ve had a similar experience after ordering a Samsung Galaxy Note Edge some months ago. The removable battery was doing a looping effect when it reached 15%. I found out it was due to the battery; had the battery replaced and the problem went away. I’d say that the battery is the issue; get a replacement.

    Hope this helps.

  2. Reply
    Deidre Richardson September 23, 2016 at 10:41 pm

    It’s likely the case that it’s bad for the battery. The connector portion at the bottom is necessary in order to have the battery go inside the phone. With the connector piece broken, you’ll be unable to use it. Yeah, you’ll need to buy a new battery.

    This is the downside to LG’s convoluted implementation of the removable battery. I think the old way of removing the battery was easier and had fewer headaches as a result.

  3. Reply
    Deidre Richardson June 7, 2016 at 12:52 am

    Dalton,

    Just had another thought. I’ve been inspecting my own LG G5 and there are hinges at the top of the phone display in the phone that can be jammed with the constant sliding motion. Those may also be responsible for your issue too. So, as I said previously, if you get a new battery and there’s no change in the result, I’d say the hinges within the display (at the top inside your phone) are to blame. I’d say you’ll need repair if the hinges are jammed.

    Again, I’m sorry you’re having this problem and hope yours gets resolved. I appreciate you writing in because we want to help consumers who’re having these kinds of problems. The more we know, the more we can help.

    Let us know what else we can do to serve you.

  4. Reply
    Deidre Richardson June 7, 2016 at 12:47 am

    Dalton,

    I’ve heard that this problem could exist with the LG G5 and your response is confirmation that this does happen.

    A few things could be at play: 1)it could be the case that the module slots for the battery are not locking the battery in tightly enough. This doesn’t seem to be your problem, though, since the battery’s not falling out of the device or coming apart from the modular portion.

    It seems to me that this is a case of wear and tear, that the battery ends are experiencing signs of use that are causing the battery to not “lock” into place and click when you slide it into the phone. The modular portion works fine, you said, so the only thing that could be causing this type of problem is the battery.

    My suggestion to you is to get a battery replacement and see if that helps. The two pieces at the bottom of the battery have to lock into the modular portion in order for the battery to work…by a process of elimination, the modular piece is fine so it has to be the battery. Remember how you have to pry the battery from the modular portion before you attach a new one? if the prongs on the battery bottom are sliding or won’t lock anymore, then the battery won’t slide up when you insert it with the modular portion back into the device.

    The battery prongs may be the issue, since the bottom of the battery consists of two tiny pieces that can break in the process of removing and sliding the battery back into the phone. So, it’s best to purchase a new battery since the modular portion is working, as you’ve said.

    I’d get it checked out with a store representative or someone who’s good at phone repair. If they’ve used a G5 or had to repair one, they’ll know what to look for. But first, before doing that, I’d buy a new battery and test it to see if it’s that. Since you’ve not had any other problems (and the device and battery were fine at first), I’d say your problem is a result of normal wear and tear and the implementation and design issues with this handset.

    I wish you the best of luck and hope that I’ve been able to help you in some way. Please feel free to visit again and share your experience with a new battery. If the battery is the issue though, I encourage you to slide the battery into the phone softly from now on so that you can save a few dollars on batteries.

  5. Reply
    Deidre Richardson April 28, 2016 at 9:04 pm

    Curt, you’re right. It’s quite an inconvenience. It took a lot of work just to pull it apart and detach it from the modular portion just to write the how-to on it. At this point, I see the ease of removable batteries in the V10 and the G4 as having greater appeal to LG’s fan base than the new G5. The G5 has a better build quality, in my opinion, but if removable batteries are such a big deal, then I’d recommend one of LG’s 2015 smartphones instead.

  6. Reply
    Deidre Richardson August 31, 2015 at 12:21 am

    It’s interesting that you would call me an idiot…dispute it all you like, but it doesn’t change the facts.

    Samsung provides instruction and warning against it in its manual, relieving the company of any responsibility toward it. In the end, user negligence will be to blame.

    You may disagree with my stance, and you may wish it were different, but Samsung’s own Note 5 user manual has spoken. In the end, it doesn’t matter how much you pay for a smartphone, negligence is still negligence. You don’t get to forfeit your responsibility over a device for a few hundred bucks. If that’s your belief, fine…but I can tell you that you’d be given the same label you’re giving me in most tech-savvy circles.