Fix your Galaxy S6 camera failed problem with this tip

So you’ve received the message “Warning: camera failed “on your Galaxy S6. It’s sad to say, but many consumers have had this problem at some point with their Android smartphones. Believe it or not, the Galaxy S6 camera failed issue is one that can happen to even HTC, Sony, LG, and Motorola users (although the statistics behind how many are affected isn’t known).

Galaxy S6 camera failed gs6 active

Fortunately, there is a solution to the problem, but it involves a little work from you. Here’s how to fix your Galaxy S6 camera failed problem:

• Press the power/standby button and you will see a gray box of options appear: power off, airplane mode, restart, and emergency mode. Select “power off” and the device will shut down.
• After you shut down the device, you’ll need to press the Volume Up, Home, and Power buttons until you see the Galaxy S6 screen with “Powered By Android” appear on the device. Once this appears, release the buttons and you’ll have to wait until a screen with the words “Android recovery system” in red letters at the top of the screen in order to fix the Galaxy S6 camera failed problem. At this point, you’ll need to look down the screen until you see “wipe cache partition” in blue. Press the volume down button to move down to the cache partition option. When you’re there, press the home button to select the option. The Galaxy S6 camera failed problem is often a result of the need to clean your cache, which is a need for all Android device.
• The wipe cache partition request shouldn’t take long. After it’s done, you should see a message at the bottom of the screen in yellow that says “wipe cache partition complete.” At that point, you can use the Volume Up button to move up to the blue option that says “reboot system now.” At this point, let it reboot. It will bring the Galaxy S6 “Powered By Android” screen back up and reboot to the normal desktop screen.

Galaxy S6 camera failed 1

You should arrive at a menu with red and blue commands.

Galaxy S6 camera failed 2

After you’ve done the wipe cache partition option, you should see the words “wipe cache partition complete” in yellow letters.

You may also be interested in :- https://www.deqto.com/best-samsung-galaxy-s6-cases/

The Galaxy S6 failed camera issue is one of which the Galaxy S6 is not the only victim, but when your device is the one that’s having the trouble, you want answers instantly.

Did you enjoy our tutorial on how to fix your Galaxy S6 camera failed problem? As is the case with all Samsung devices, you can use this to fix your Galaxy Note 5, Galaxy S6 edge, or Galaxy S6 edge+ failed camera problems as well. Be sure to let us know if this fixed your problem and whether or not you’re now able to use your Galaxy S6 or other Samsung device because of this tutorial.


Deidre Richardson (dual B.A., History and Music, University of North Carolina at Chapel Hill) stumbled upon tech a little later in life than expected. After picking up her first smartphone (the Galaxy S3), the rest is history. She currently writes for SamMobile, the largest Samsung fan site worldwide, as well as smartwatch site smartwatch.me.

  1. Reply
    trin May 30, 2016 at 12:26 am

    It did not fix my problem. Thank you though!

  2. Reply
    Long June 2, 2016 at 4:28 am

    It doesn’t work for me

  3. Reply
    D. D. June 27, 2016 at 12:17 am

    Worked for me!!!!!!! Thanks a bunch

    S6 owner

  4. Reply
    Demitrii July 12, 2016 at 5:48 am

    Didn’t work for me either but thanks for posting “how to”

  5. Reply
    Sogs August 5, 2016 at 6:43 am

    That worked for me. So pleased to have my camera back

  6. Reply
    Cs August 10, 2016 at 10:18 pm

    Didn’t work for me. Thank you

  7. Reply
    David Finnegan September 3, 2016 at 7:59 am

    Worked for me. Thanks for posting

  8. Reply
    MI September 17, 2016 at 9:27 am

    didnt work….

  9. Reply
    Zana September 24, 2016 at 8:05 am

    Thanks so much for the advice. It worked. The reason others may find that it “didn’t work” for them is probably because of a few missing steps that some take for granted.

    Do as the instructions state. When you ” volume down” to “wipe cache” hold “home” until it turns green, then press “power” which is the action to select wiping cache. Then a blue no and yes will appear. At the top. And “wiping cache” will appear near the bottom. Select “yes” and then press “home” until it turns green and then press “power” to select. When the cache is wiped, the list that was originally there will appear select “reboot” press “home” until it turns green then press “power” to select. Your phone will return to its home page. Your camera should now work. Hope this helps someone.

    • Reply
      Janet Riggs March 10, 2018 at 3:36 pm

      Zana thank you for the information. Unfortunately i’ve done this 4x and my camera still says warning camera failed. And for someone who is not technologically inclined, we meed folks like y’all.

    • Reply
      JG December 23, 2016 at 5:13 pm

      Thanks Zana. The xtra info made tings work…

  10. Reply
    David September 26, 2016 at 12:40 am

    worked for me, really easy and simple.


  11. Reply
    Tim September 28, 2016 at 10:40 am

    Wouldn’t wipe the cache. But thanx.

  12. Reply
    Rachel September 29, 2016 at 9:35 am

    Didn’t work 🙁

  13. Reply
    Karen October 2, 2016 at 8:06 am

    I found that it’s the power button not the home button that activated “wipe cache partition” and the “reboot system now”

    • Reply
      KBdaDJ November 7, 2016 at 7:59 pm

      I Also found it is the Power button that selects the option, no matter how long i hold that home button ain’t noting going green. non the less it did not work for me but thanks allot for the how to buddy it seems you helped out a few others though.

      Best and Blessed

  14. Reply
    k November 3, 2016 at 9:24 am

    Galaxy S6…didn’t work. Also (not that it really matters) but while in the menu I needed to use the power button to choose as well.

  15. Reply
    Bala ali December 3, 2016 at 9:31 am

    It didn’t work for me. Tried 2wice. What’s the next thing to do pls?

  16. Reply
    O December 7, 2016 at 10:36 pm

    My worked but it fails when i switch to front camera! Any idea why!?

  17. Reply
    JG December 23, 2016 at 5:13 pm

    Thanks Deidre. Your advice combined with Zana’s extra info worked well for me…

  18. Reply
    Nandi Linscombe January 10, 2017 at 9:39 am

    Did not work. I even had my IT guru try and still nothing. This is the 3rd time this has happened to me in a year’s time. Never had this problem with my iPhone

  19. Reply
    Maximus Matas January 18, 2017 at 10:14 pm

    Did not work! S6 user.

  20. Reply
    Skib February 9, 2017 at 1:38 am

    Whoever posted this. I love you. Thanks it worked like wonders.

    S6edge user

  21. Reply
    Meenal February 15, 2017 at 5:37 am

    It didn’t work. now exploring other websites.

  22. Reply
    Amanda February 22, 2017 at 8:53 pm

    I am having the same issue with the camera and i try all those suggestions already

    • Reply
      Kimi November 19, 2017 at 7:14 pm

      Didn’t work done everything right what else can it be

  23. Reply
    pat February 28, 2017 at 9:41 am

    It Worked Thank You.

  24. Reply
    David March 6, 2017 at 4:06 am

    Thanks, got there in the end. STEP1: Write these instructions down!
    Apart from ‘red’ being yellow and at some point nothing appearing to happen and finding that both up and down volume controls both scrolled between ‘Yes’ and ‘No’ options ( click power button on ‘Yes’!) I somehow found my phone turning itself back on and the camera worked. Result for a technophobe like me! “If at first you don’t succeed…” Perseverance!

  25. Reply
    lakshmi priya March 19, 2017 at 1:41 am

    thank you so much, it worked for me in Samsung galaxy s7 flat .yayyy!!!!

  26. Reply
    Kaohinani Matsumoto May 11, 2017 at 2:22 am

    Does this erase any thing on the device memory pics apps?

  27. Reply
    Victoria Nielsen May 23, 2017 at 12:18 pm

    Worked for me galaxy s6 😉

  28. Reply
    Artistinthehood May 28, 2017 at 12:24 pm

    Took some fumbling around but it worked. At first I thought the cache was not cleaning as there was no click or anything, but in small print at the bottom of the screen it said the cache had been wiped. I did it like 3 times until I realized I HAD done it. And now the camera works 🙂 Thanks!

  29. Reply
    Cynthia June 21, 2017 at 5:19 pm

    It worked! Thanks!!

  30. Reply
    Kevin July 11, 2017 at 10:15 am

    Not sure I did it all right…but it worked!!!! Samsung should give you a Commision…I almost bought an apple to replace this camera less phone. Thank you!

  31. Reply
    Nik August 5, 2017 at 3:00 pm

    Worked for me! Hopefully keeps working. Thank you!

  32. Reply
    trux August 8, 2017 at 8:44 pm

    worked for me

  33. Reply
    Robbie Graham September 19, 2017 at 9:19 am

    does this scrub all your data or does it leave as normal ?

  34. Reply
    Pat Owen October 9, 2017 at 2:19 pm

    Worked for me finally. Thank you. Two things I thought I had S6 but I have S5, the volume button moved the cursor up and down but it was the power button that made it happen (not the home button).

  35. Reply
    Kathly October 20, 2017 at 1:57 pm

    Worked for me on 2nd try. Thanks for posting!

  36. Reply
    Jennifer October 26, 2017 at 5:09 am

    Didn’t quite go as in the tutorial but I did get the camera back thank you! Jennifer

  37. Reply
    Laszlo November 4, 2017 at 2:16 pm

    Tried a few times but didn’t fix my problem. Worth a try though.

  38. Reply
    Justinus December 8, 2017 at 12:24 am

    It worked for me. Yes you must press the power button to select on the menu

  39. Reply
    Jac December 15, 2017 at 11:12 am

    This worked well for me. The only difference is that I had to press the power button to select the commands, but it says to do that at the top of the phone in that mode. Thank you!

  40. Reply
    Evelyn H December 28, 2017 at 10:35 am

    Does wiping the cache perform a factory reset as well? I do not want to factory reset my phone if I have other options.

  41. Reply
    romeo ruan January 5, 2018 at 11:44 pm

    Thank you much. Got my camera on Samsung S6 working again. Your instructions – just perfect.

  42. Reply
    Susan February 13, 2018 at 7:55 pm

    It worked for me! Thanks Zana for the additional information. That did the trick!

  43. Reply
    Samsung sucks February 26, 2018 at 9:08 am

    It works only for a short period of time. Problem keeps coming back. It’s NOT a permanent solution.

  44. Reply
    Janet Riggs March 10, 2018 at 3:14 pm

    The video and article were informative and could have been helpful i am sure; only the process did NOT fix the warning camera failed problem. I am so bummed cause i was happy happy happy when i came across this article.

  45. Reply
    WRX17 March 21, 2018 at 9:37 am

    It worked. Thanks… just one update.
    Press the volume down button to move down to the cache partition option. When you’re there, press the home button (Twice) to select the option and the option will turn to green colour, then press the power button to proceed.

  46. Reply
    MaggieB July 18, 2018 at 3:49 pm

    worked like a charm!!! thank you so much everyone

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