Factory Reset Your Kindle.<\/li>\n<\/ol>\nKeyboard Not Typing Properly<\/strong><\/p>\nSome users have reported that the keyboard doesn\u2019t type properly or types letters or symbols they aren\u2019t pressing. This may just be a dirty screen or a software problem.<\/p>\n
\n- Clean your screen with a microfiber cloth<\/li>\n
- Try a Hard Reset<\/li>\n
- Factory Reset.<\/li>\n<\/ol>\n
Silk browser Crashing<\/h3>\n
Many users have voiced their displeasure with Silk browser for various reasons including frequent crashes. The easiest solution is to simply download another browser like Dolphin Browser, Firefox, or Chrome. If however you are set on keeping Silk, see below.<\/p>\n
\n- Force Stop the Application\n
\n- Swipe down from the top of the screen<\/li>\n
- Select \u201cMore\u201d<\/li>\n
- Tap \u201cManage Applications\u201d<\/li>\n
- Tap \u201cAll Applications\u201d<\/li>\n
- Find Silk<\/li>\n
- Select \u201cForce Stop\u201d<\/li>\n<\/ol>\n<\/li>\n
- Make Sure It\u2019s Not Blocked by Parental Controls\n
\n- Swipe down from the top of the screen<\/li>\n
- Go To Settings<\/li>\n
- Parental Control<\/li>\n<\/ol>\n<\/li>\n
- Clear the application data\n
\n- Follow steps 1-5 above for Force Stop<\/li>\n
- Select \u201cClear Data\u201d (This will delete all the app data. You will lose all saved data in that app including accounts entered, level progress, etc.)<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n
\u201cAn internal error occurred\u201d<\/h3>\n
You may encounter an error message saying \u201cAn internal error occurred\u201d this may or may not be followed up by \u201cThis can be caused by a lack of network connectivity. Please make sure you have a good network connection.\u201d<\/p>\n
\n- Force Stop the Application\n
\n- Swipe down from the top of the screen<\/li>\n
- Select \u201cMore\u201d<\/li>\n
- Tap \u201cManage Applications\u201d<\/li>\n
- Tap \u201cInstalled Applications\u201d<\/li>\n
- Find the app that is misbehaving and click it<\/li>\n
- Select \u201cForce Stop\u201d<\/li>\n<\/ol>\n<\/li>\n
- Make sure your kindle is set to the correct date and time<\/li>\n
- Try all the trouble shooting steps above for \u201cWon\u2019t Connect to WiFI\u201d<\/li>\n
- Try a Hard Reset<\/li>\n
- Clear the application data\n
\n- Follow steps 1-5 above for Force Stop<\/li>\n
- Select \u201cClear Data\u201d (This will delete all the app data. You will lose all saved data in that app including accounts entered, level progress, etc.)<\/li>\n<\/ol>\n<\/li>\n
- Deregister, then re-register your Kindle Fire\n
\n- Swipe down from the top of your screen<\/li>\n
- Tap More<\/li>\n
- Tap My Account<\/li>\n
- Deregister<\/li>\n
- Register it again<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n
Email Not Working<\/h3>\n
Some users report that the e-mail service is spotty on the Kindle Fire. This can often be traced back to the native e-mail app which, truthfully, could be better<\/p>\n
\n- Download a third party e-mail app.<\/li>\n<\/ul>\n
Screen flicker<\/h3>\n
Some users have reported that their screen flickers to varying degrees. Some have said that it only happens in certain applications, some say it happens periodically, while still others say it is a constant issue.<\/p>\n
\n- Turn Off Auto Brightness\n
\n- Pull Down from the top of the screen<\/li>\n
- Turn off Auto-Brightness<\/li>\n<\/ol>\n<\/li>\n
- Hard Reset<\/li>\n
- If you have a tablet cover, try removing it and checking if the issue still occurs. Some covers interfere with the tablets light sensor causing issues with flickering, especially if auto-brightness is on.<\/li>\n<\/ol>\n
Hazy Screen<\/h3>\n
Some people have said that it looks like there is a blueish or purplish haze, especially around the edges of the screen. It is also supposedly more noticeable wen the background is white. Users have reported this issue to varying degrees and it\u2019s important to note that it is normal to see a faint blue line along the edges. This is because Amazon uses blue LED in the screen. In fact, they made an official statement to that effect noting.<\/p>\n