How to Cancel Curology and Stop Future Payments

Canceling subscriptions could be challenging for some and Curology is not an exemption. Though this is the case, do not worry as it doesn’t have to be. In this article, you would learn how to cancel Curology without any difficulties and problems.

Curology is a skincare service which is subscription based. Their services include delivery of products which are made specifically for your skin’s needs. Though their services are convenient, helpful and useful, there could be a time when you would like to stop, move on and cancel your subscription. Do not worry as it is actually easy to cancel Curology and you could even get a full refund for the payments you could have made. To be able to do this, all you need to do is follow the steps found on this article. In this article, you would also find useful tips on how you could ensure your future payments are blocked and get refunded properly.

How to Cancel Curology Subscription

It is easy to cancel subscription on Curology. All you need to do is to follow the steps provided. The first thing you must do is to log into your account. Visit the subscription page. Click on cancel button. This will bring you to a page where you could review the reason for canceling your subscription and confirm your cancelation.

Confirm your cancelation and once this is done, Curology would immediately stop charging you for future subscriptions. Products which you have subscribed to will be deactivated. Keep in mind that if you have remaining subscription products which haven’t been shipped would be cancelled as well. Refund for any payment that has gone through would be refunded.

If you have encountered any problems during the process of canceling your Curology subscription, it is best to contact their customer service team for assistance. Do not worry as they are easy to contact. In fact, they are available 24/7.

What You Need to Do Before Canceling Your Curology Subscription

The process of canceling Curology subscription is straightforward. Though this is the case, it is important for you to check on some things before you cancel your subscription.

Before you cancel your subscription, ensure that you have used up any active prescriptions in your account. Double check your address and contact information is up-to-date. Another thing which you would need to make sure is that all of the payments which is due must be settled and that there are no further charges incurred. It is highly suggested to pause your subscription rather than canceling.

How to Avoid Getting Billed for Future Payments

If you already have decided to cancel your subscription, it is best to make sure that you would no longer be charged for future payments. To ensure this, all you need to do is follow the steps below.

Canceling Your Subscription

Log into your account and cancel your subscription by following the instructions you would find on the page. Once you see a confirmation of your cancelation on the cancelation page, wait for an email for the final confirmation of your cancelation.

Updating Your Payment Information

Next step is go to the payment information page. Update your payment information with a valid credit card number or debit card number to avoid further billing issues. Entering an invalid credit card or debit card number could pose a problem in the future.

Requesting a Refund

If you have made a payment for a new subscription cycle but you already have canceled it, you could request for a refund by submitting a request through their customer service portal in the app or website.

How to Get a Refund for Unused Products

• Log into your Curology account
• Contact customer care team
• Request for a refund
• Provide information such as order number and transaction details
• Follow representative’s instructions which might require submission of additional documents and screenshots.
• Wait for the response. This could take up to 48 hours
• Request for them to update your account and send an invoice with applicable refunds
• Finalize payment if needed
• Follow up after 1 to 2 weeks if you have not received any response.

Other Tips to Consider Before Canceling

Refunds

Ensure to check if you are eligible for a refund before you cancel your subscription. You could receive either partial or full refunds depending on the timing of your subscription.

Timing

It is best to cancel your subscription at the end of your billing cycle. This way it would be easier and there won’t be any hassles in tracking your payments.

Communication

Ensure that you reach out to customer service team before you cancel. This way if there are any problems, the issue would be dealt with right away.

FAQs

Can I freeze my Curology Account?

Yes, you could freeze your account without cancelation fee. It would suspend your account and at the same time keep your product and treatment plan.

Can I Cancel Anytime?

Yes, you could cancel any time without fees or penalties.