Nexus 5X screens freeze while charging

The Nexus 5X is LG’s latest smartphone with search engine giant and Android owner Google, but, like the Nexus 5 before it, there are some problems early on. A few early adopters are reporting problems with the handset — one in particular pertaining to the screen freezing when the device is charging. One such response comes from a Reddit member:

hey guys, my Nexus 5X’s touchscreen becomes less responsive while charging with the original charger. It’s most noticeable while typing fast. Does anybody have the same issue? I’m using a UK charger with an EU plug adapter. Could this be the problem? Other chargers wich are older and much slower don’t cause this.

There is no word on what the issue could be right now, but the problem does seem odd. At the same time, however, we’re not sure what the issue could be. It could be USB Type-C charging compatibility issues, something with the device charging and the screen temperature that could be at play here. The Reddit member above did not say that the screen gets too terribly hot when he charges up the Nexus 5X, but it could just be that the charger itself is bad and needs replacement. After all, he does say that other chargers that are “older and much slower” didn’t have the same problem with the display, so it may be an isolated problem with the Nexus 5X charger he has; that could be fixed by getting a replacement from Google or buying a new one himself.

At the same time, however, the problem appears to be more widespread than it may seem at first glance. There are Nexus 5X owners complaining over at Google’s own product forums about it, so there’s more to the problem than just an isolated case or two (or several) over at Reddit.

The Nexus 5X is the most budget-friendly of Google’s newest smartphones, coming in at around $379.99 for the 16GB model. The Nexus 5X, as does the high-end Huawei Nexus 6P, runs Google’s Android 6.0 Marshmallow, which brings customizable app permissions, increased data on battery stats, an alphabetical app adjustment slider, Google’s newest “Doze” mode to improve battery life when your device is at rest, and more.

Are you having the same problem with your Nexus 5X? Feel free to let us know.

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Deidre Richardson

Deidre Richardson (dual B.A., History and Music, University of North Carolina at Chapel Hill) stumbled upon tech a little later in life than expected. After picking up her first smartphone (the Galaxy S3), the rest is history. She currently writes for SamMobile, the largest Samsung fan site worldwide, as well as smartwatch site smartwatch.me.