Consejos técnicos

Cómo cancelar un pedido en Ulta

Shopping online has made our lives easier. You no longer have to go through traffic and have a difficult time trying to find the item you needed to buy. It has become very convenient and even fun. However, there comes a time when you would want or need to cancel your order. If you need to know how to cancel your order on Ulta, one of the most popular online shopping platforms, you came to the right place. In this article, you would be able to find useful information which you could use as a guide in canceling your Ulta order.

Canceling your order could be a difficult process and could be confusing. Do not worry, just follow our step-by-step guide and for sure you would be able to cancel your Ulta order.

How to Cancel an Existing Ulta

  • Visit the website of Ulta,
  • Enter the order number and then click look up
  • Click Cancel item for the items you would wish to cancel
  • Click the request cancelation button found at the bottom of the page
  • For you to be able to double check if your orders have been canceled, you would receive a message which states that your orders have been canceled. You would also receive information about the amount that has been credited to your account.

Keep in mind that you would only be able to cancel your Ulta order as long as your order has not yet been processed and shipped.

When Is the Latest to Cancel My Ulta Order?

Though it may seem that it is difficult to cancel your orders on Ulta, in reality, it is really simple and very straightforward. Just follow the steps provided in this article and for sure you would not have any problems in canceling your order.

Cancelation Deadline

When canceling an order, you would have to keep in mind that there is a specific timeframe as to when you could cancel and if you have exceed this, it is a possibility that you might not be able to cancel your order anymore.

With Ulta, as soon as your order has already been shipped, unfortunately, you would no longer be able to cancel your order. Though this is the case, do not worry as you could still return the product and contact their customer service in case you need help or assistance.

If your order has not yet been shipped, then you have until midnight of the same day you have placed your order to cancel your order.

Ultamate Rewards Members

If you are an Ultamate Rewards member, you are in luck as your deadline has been extended. In fact, you have up to 90 days from your purchase date to cancel your orders. This even includes those items which has been shipped.

Are There Any Fees for Canceling Orders?

It is very straightforward to cancel your order on Ulta. However, you have to keep in mind that there could be potential cancelation fees. Those orders which have been canceled within 60 minutes do not have any additional cancelation fee. However, once you have exceed the mentioned period, cancelation fees may apply.

If you would like to cancel your order even after 60-minute has passed, here are the steps you would need to do and follow.

  • Contact the customer service team of Ulta. You could reach them by phone or email.
  • Provide the important information related to your order such as order number.
  • A customer representative would review your request and would process it.
  • As mentioned earlier, a cancelation fee might apply.
  • You would receive an email confirmation and the total amount of refund you would get.
  • Please take note that it could take up to 5 business days to process your request.

What Are the Refund Timelines for Canceling an Ulta Order?

Once you have canceled your order, you would see that your refund would be processed. The processing of refund could take about 7 to 10 business days.

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