Tech Tips

How to Fix: Disney Plus Not Working

Disney Plus is one of the most popular streaming platforms which both children and adults love and enjoy. However, just like in everything else, Disney Plus’ subscribers also experience some errors and issues. One issue which subscribers could encounter is the difficulty in accessing accounts. This could be due to different reasons such as WiFi connectivity, device compatibility issues and many more. If you are experiencing the same issue, you came to the right place as through this article, we shall provide you a guide on how to fix Disney Plus not working.

Why Is My Disney Plus Not Working?

As mentioned earlier, there are several reasons as to why Disney Plus could not be working. In fact, here are some issues that Disney Plus subscribers most commonly encounter and experience.

  • Internal server issues
  • Disney Plus login button not working
  • Unable to connect to Disney Plus
  • Device is not compatible with Disney+
  • Disney+ Sign up not working
  • Disney Plus app not working
  • Disney Plus freezing
  • Cannot log in to Disney Plus account
  • Disney+ is not loading – connection issues
  • Account is blocked
  • Disney+ shows black screen on Safari
  • Webpage is using significant memory Disney Plus

These are just only some of the reasons as to why your Disney Plus account is not working and/or loading on your device.

How to Fix Disney Plus

How to Fix Disney Plus Not Working on Safari – iPhone or iPad

When you are accessing Disney Plus on your iPhone or iPad, we could assume that you are trying to access Disney Plus through the Safari browser. Hence, if you are experiencing some troubles of Disney Plus not working, all you need to do is follow the methods below.

  • Connect your device to your mobile data. Do not connect to WiFi. The issue could be due to online connectivity issue.
  • Restart your iPhone or iPad
  • Log out from your Disney Plus account and sign in again
  • Reset your router
  • Change your Mac address
  • Another reason could be that your browser is not compatible with Disney+, hence, try to use a different browser
  • Check your internet connection, your internet connection could be slow. We suggest for you to try www.speedcheck.org

How to Fix Disney+ Not Working on MacBook

  • Try to connect to LAN
  • Reset your router’s address
  • Try to use your Disney+ on your mobile phone/device
  • Another reason could be Disney Plus is not available in your region
  • Use ad blockers or update your macOS or deactivate extensions, clear cache or force quit Safari in case you are experiencing errors – this webpage is using significant memory Disney Plus or this webpage is using significant energy Disney Plus.

How to Fix Disney Plus Not Working on Samsung TV/Smart TV

  • Connect Disney+ to a different browser in case you are experiencing error code 83. You could also try to switch to your smartphone.
  • Check if Disney+ has blocked your IP address. Try to log in on different devices. This will help you check if Disney+ has blocked your IP address.
  • Reset your router and Mac address to get a new IP address. Connect to your smart TV with WiFi with a new password.
  • Connect to Disney Plus using Chromecast, Firestick or AirPlay

Fix Disney Plus Not Working on Firestick

  • Check if your Firestick has 4K playback or if your Firestick supports 4K streaming.
  • Clear cache on your Firestick by navigating to the home menu and then go to settings menu. Select applications then go to managed installed applications. Select Disney Plus app and select clear cache.
  • Log out then log in again to your Disney Plus account.
  • Check your internet connection
  • Restart your router
  • Restart your Firestick – press select and play simultaneously on your FireStick remote
  • Free space by removing unused app
  • Uninstall and reinstall the Disney app on your Firestick

How to Fix Disney Plus Not Working On Xbox One

  • Try to turn off your Xbox One
  • Unplug it
  • Wait for 1 to 2 minutes
  • Plug it back
  • Turn on your console again

If you are experiencing the same problem, try to follow the steps below

  • Go to settings
  • Navigate to Network settings
  • Select advanced settings
  • Select Mac Address
  • Select Clear on Xbox One
  • Select System
  • Select settings
  • Select devices and streaming
  • Select blue ray
  • Go to persistent storage
  • Clear three times
  • Restart your console

If this does not work, reinstall Disney Plus app.

How to Fix Disney Plus Not Working on PS4

  • Check your internet connection
  • Restart your router
  • Log out from your Disney Plus account on your PS4
  • Log into your Disney Plus account again
  • Update your PS4 by going to settings then select system software update. Select update now and next
  • Factory reset your PS4 by going to settings> initialization page > initialize PS4> select full and reset your PS4
  • Update your Disney Plus app on your PS4 by pressing options button of your Disney Plus controller.Select update on the right side menu. Press X button.

How to Fix Disney+ Not Loading on Android

  • Use mobile data
  • If you are using browser, skip it and access via official Disney+ Android app
  • Ask Disney Plus help center regarding the problem
  • Log out and log into your Disney Plus account

Conclusion

We hope that through this article you were able to learn different methods on how to fix and solve issues on your Disney+.

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