Tech Tips

How to Fix Snapchat

Snapchat is one of the most popular apps used by the youth today. Though it is one of the most enjoyed social media apps, this app also has its frustrations, disadvantages and downsides. After all, they say, there are no perfect apps.

We all know that applications and even software are susceptible to bugs and errors and Snapchat is not an exemption and have you ever experience when you try to login but you are not able to because the app gives an error messages like “verifying your device”, “there was a problem connecting to the server, please try again” or “oh no your login temporarily failed” or more frustrating, classic bug- your screen freezes?! We know that these bugs hinder your video, picture capturing moments and decreases your thrill and enjoyment of sharing those moments to your friends and family. Through this article, we would like to help you fix these nuisances and provide you smooth enjoyable usage of Snapchat.

To fix the mentioned bugs and challenges above, all you have to do is to follow the steps below:

1. Make sure Google Play Services background data are enabled.

There has been reports that some problems are caused by disabled Google Play Services Background Data. Sometimes users forget to enable it, sometimes it gets disabled automatically but no matter what the reason is, it is important to keep your Google Play Services Background Data running by doing the following:

  • Go to the Settings of your phone
  • Click or tap on data usage
  • Tap Google Services
  • Go to the bottom and uncheck Restrict background data.

2. Clear Snapchat Cache

Another reason why Snapchat stops working is because of its caches. To clear caches, all you have to do are the following:

  • Go to Settings of your phone
  • Tap on the Apps
  • Go to the All section
  • Look for Google Play Services
  • Tap Google Play Services
  • Tap on Clear Cache
  • Restart your phone by turning it off and on
  • Go to the home screen.
  • Open Snapchat app and enjoy snapchatting

3. Clear Google Play Services Cache

Another cache that you will need to check is Google Play Services’. Its cache could be another reason why your Snapchat is not working and could experience bugs. To do this, all you have to do are the following:

  • Go to Settings of your phone
  • Tap on the Apps
  • Look for the screen that has all the sections
  • Look for Google Play Services and tap on it
  • Tap on Clear Cache.
  • Restart your phone by turning it off then turning it on
  • Go to home screen and look for Snapchat app and tap on it
  • Enjoy using Snapchat without the nuisance of bugs and errors.

4. Check Updates of Snapchat and Google Play Services

Updates are important for all apps. If you do not update your apps, it could mean that you could experience old bugs once in a while. It is highly recommended to update since updates solve bugs and issues. To update your Snapchat and Google Play Services, go to Google Play check the updates window and click on update Snapchat.


Through the four ways mentioned in this article, we hope you will be able to snapchat without any problems or encounter any issues.

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