Amazon is a company which has become not only a household name but also its services has been used in many businesses as well. No one in the whole world does not know Amazon. In fact, they have dominated the online shopping industry and many have depended on them especially when something is needed. What is more amazing about Amazon is that they are efficient in delivery the items or goods just within a few days.
We tend to go for online shopping on Amazon for convenience and efficiency. However, there are times when you would realize that you got something you really do not need or you cannot justify the cost that you have just pre-ordered. When this happens to you, you would just like to cancel your preorder and wonder if this is possible.
Do not worry as through this article, you would learn that canceling preorders are not as hard as it may seem. However, you must take note that it must be done in a timely manner. This way you would not get charged and end up with the item you do not want or need.
Overview of Canceling Preorders on Amazon
If you are trying to cancel your preorder on Amazon, here is a summary and easy way to cancel your preorder.
- Log into your Amazon account
- Go to the your orders section
- Select preorder you want to cancel
- Click cancel item
- Confirm your cancellation
Once you have confirmed your cancelation, the seller would see this and they would process the refund. Keep in mind, however, if your item has been shipped, you will not be able to get the full refund. Though this is the case, do not worry as Amazon would still accept returns. In addition to this, if the item is already on its way, you would not be able to cancel your preorder.
Understanding Amazon’s Preorder Policies
Amazon’s preorder policies are a bit different from the usual and normal orders. This is why it is highly suggested that you check it out, learn and know them yourself before you cancel your order. In fact, if you have preordered an item, Amazon gives its customers a chance to cancel their orders within the your orders menu. However, this could only be done before your order gets released. If the option is no longer available on your account, we suggest that you contact Amazon customer service for assistance.
Another thing to keep in mind is that it could take longer to process refunds for preordered items compared to the normal orders of Amazon. The reason behind this is because Amazon ships them closer to their release date than when it was ordered. Hence, if you were charged for preorder and it has already been released, then, the refund could take longer.
Tips for Canceling Preorders
Just like canceling Amazon return and Amazon gift cards, canceling preordered items on Amazon is easy to do as well. Here are some tips on how to make the process much smoother.
Be Aware of Possible Fees
There are some instances when you could be charged for cancelling a preordered item. Of course this could depend on the item and when you have cancelled it. This is something you must take into consideration. The sooner you cancel your preorder, the lower the risk of you having to pay for cancellation fee.
Read the Return Policy Thoroughly
Keep in mind that not all items could be returned. Some items are not eligible for cancelation. This is why it is important that you read through Amazon’s return policy. This way, you know which are allowed and which are not.
Notify Seller If Necessary
If the item is sold by a third party seller, ensure that you notify them regarding your pre-order cancellation. This way they could confirm it and tell you if there are additional steps you must do.
How to Cancel A Preorder from Your Account
Step 1 – Log into your Amazon Account
You must log into your Amazon account as it is where you would be able to find your orders.
Step 2- Find the preorder you want to cancel
When you have logged into your Amazon account, go to manage your orders menu where you would be able to find your list of orders. Find the pre-order you wish to cancel.
Step 3 – Cancel your preorder
On the order page, check the option cancel this pre-order and click the button. Instructions will be provided. Ensure to follow them and check if there are any cancelation fees. Confirm the cancellation.
What to Do When the Preorder Can’t Be Canceled?
If your pre-order cannot be cancelled, and you wish to cancel it, do not worry, as there is another way to do this. In fact, you would have the option of returning the item once it gets delivered. All you need to do is to go to the your orders menu page. Click on the Return or Replace Items and then, you would be able to find the request a return or process according to Amazon’s return policy.
Keep in mind that there are items which cannot be returned after delivery. This is why it is very important that you check if the item is eligible for return. Here are the step to ensure that items that you have ordered could be returned.
- Log into your account
- Go to Your Orders
- Select your preordered items which you would like to return
- Click return or replace items
- Once you get a confirmation, this means your request has been successful
Solutions for Common Issues With Canceling Preorders
There are times when you could encounter issues when processing cancellation of preorders. Here are some ways to solve them.
Delivery is Imminent
If you got this notification email, this means that your preorder is on its way to you and it would be too late to cancel it. This means, you would need to wait for your package and return it per Amazon’s process.
Credit Card Does Not Reflect Changes
There are times when it could take a while for charges to reflect on your credit card. Do not worry about this as it could even take days for it to show up on your statement. Check your order status online to confirm the cancelled preorder.
Preorder is Locked or Refund Unavailable
Pre-orders could be locked which means you would no longer be able to cancel or refund your preorders. In this case, you will have to reach out to Amazon Customer Service.
FAQs
Can I Cancel a preorder?
Yes, you could as long as the delivery is not on its way to you. Follow the steps and guide provided above.
What happens if I don’t cancel my preorder before it ships?
Once your pre-order is shipped, you would no longer be able to cancel it. However, you could still return it after delivery. Keep in mind to check Amazon’s policy on it.
Is there a fee for canceling a pre-order?
No, there is no fee with Amazon Pre-order. However, there are some items which would require a cancelation fee. Please check the Amazon’s Cancelation Policy.
Can I change my shipping address when canceling a preorder?
Yes, you could. You would need to update your shipping address before confirming cancelation.
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